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Objectives

Upon completion of this course, you will be able to:

Effectively deliver technical training.
Focus on your customers' objectives.
Prepare well.
Teach the way people learn.
Use the Socratic method.
Use the Balanced Instruction Technique.
Maintain alignment.
Know your audience.
Deal with difficult people.
Handle disasters.
Manage time.
Use materials, media, evals.
Be a great teacher!

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