- Course Objectives
- Business Objectives of Technical Training
- What Makes a Good Instructor?
- Planning Your Delivery
- How People Learn
- The Socratic Method
- Running Your Radar
- The Balanced Instruction Technique (BIT)
- Alignment
- Your Audience
- Opening Remarks and Ice Breaking
- Dealing with Difficult People
- Disasters
- Time Management
- Materials
- Media
- Preparation Checklist
- Evals
- Conclusion
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