Objectives

• Effectively deliver technical training.
• Focus on your customers' objectives.
• Prepare well.
• Teach the way people learn.
• Use the Socratic method.
• Use the Balanced Instruction Technique.
• Maintain alignment.
• Know your audience.
• Deal with difficult people.
• Handle disasters.
• Manage time.
• Use materials, media, evals.
• Be a great teacher!