Techniques of Instruction (Train-the-Trainer)

Effective teaching is a skill that must be learned. This course teaches teachers to teach well. It imparts an integrated set of proven techniques.

It is recommended that all instructors of technical courses successfully complete this course before leading a class of their own.

Each teacher-in-training conducts a short teaching session, critiqued in class.

• The courseware is available on the web at http://www.keller.com/toi

• Two days
• Limited to eight students
• Emphasis on practical skills
• The course materials are on the web
• Student workbooks are provided

1. Course Objectives
2. Business Objectives of Technical Training
3. What Makes a Good Instructor?
4. Planning Your Delivery
5. How People Learn
6. The Socratic Method
7. Running Your Radar
8. The Balanced Instruction Technique (BIT)
9. Alignment
10. Your Audience
11. Opening Remarks and Ice Breaking
12. Dealing with Difficult People
13. Disasters
14. Time Management
15. Materials
16. Media
17. Preparation Checklist
18. Evals
19. Conclusion

• Effectively deliver technical training.
• Focus on your customers' objectives.
• Prepare well.
• Teach the way people learn.
• Use the Socratic method.
• Use the Balanced Instruction Technique.
• Maintain alignment.
• Know your audience.
• Deal with difficult people.
• Handle disasters.
• Manage time.
• Use materials, media, evals.
• Be a great teacher!

• Classroom
• An overhead projector or a data projector
• A whiteboard
• A flipchart
• Detailed system configuration instructions are available at