TCP/IP Network User Basics Accelerated Technical Training for Users
Format	One half-day Emphasis on practical skills Hands-on
Overview	Do you wonder how that e-mail message is delivered, where those files come from, how the web works? Do you need practical skills for transfering files, checking for connectivity, logging-in remotely? Are you ready to learn the jargon of networks -- TCP, IP, FTP, telnet, packets, Ethernet, Internet, protocols, domains, routers, hubs, and more? Are you tired of being helpless when there's a problem? If so, this course -- quick and to the point -- is for you.
Method	This is a technical course that teaches skills and concepts for users of TCP/IP networks in corporate environments. It consists of a half-day of hands-on exercises, lecture, and discussion. It assumes rudimentary computer experience. It imparts practical skills for daily use. Theory of network operation and protocols are presented enough to enable the wise use of these skills. A secondary goal is to elucidate the vocabulary of networks - hubs, routers, servers, TCP/IP, FTP, etc. In its method, the course's emphasis is on the practical, with much of the classroom time devoted to hands-on activity.
Objectives	Specific skills Connect in various ways to remote systems. Exchange files. Look up addresses. Use protocols. Test network connections. List the software layers of TCP/IP architecture. Perform basic troubleshooting. Broad competencies Acquire the vocabulary of computer networking. Describe the uses of networks. Recognize types of network addresses and netmasks. Name the hardware elements of a network (routers, gateways, media, etc.) Name the software elements of a network (clients, servers, protocols, etc.) Grasp the scope and structure of the Internet. Speak intelligently with IT support. Do not be helpless when something fails.
Contents	1. Why Networks? 2. Terminology 3. What is TCP/IP? 4. A Network Protocol in Action 5. Ports and Services 6. Remote Login 7. File Transfer 8. Electronic Mail 9. Printing 10. Addresses 11. Internet Domains 12. Name Service 13. IP Addresses 14. TCP Protocol 15. MAC (Ethernet) Addresses 16. Internet Layers 17. ISO Layers 18. Review of Protocols 19. Media 20. Network Hardware 21. Security 22. Firewalls 23. Troubleshooting 24. Summary: Network Layers 25. Review of Network Tools 26. And So We Have Seen...
Materials	The course materials are on the web, at www.keller.com/tcpip.
Classroom Setup	Delivery of this course requires a classroom equipped with: A PC or workstation with projector for the instructor A PC or workstation for each student Connection to the internet A workbook (hardcopy of the web site) for each student
Site	The course can be taught in your classroom, anywhere in the world. Travel outside the San Francisco Bay Area requires reimbursement of the instructor's travel expense.

TCP/IP Network User Basics

Accelerated Technical Training for Users

Format

One half-day
Emphasis on practical skills
Hands-on

Overview

Do you wonder how that e-mail message is delivered, where those files come from, how the web works? Do you need practical skills for transfering files, checking for connectivity, logging-in remotely? Are you ready to learn the jargon of networks -- TCP, IP, FTP, telnet, packets, Ethernet, Internet, protocols, domains, routers, hubs, and more? Are you tired of being helpless when there's a problem? If so, this course -- quick and to the point -- is for you.

Method

This is a technical course that teaches skills and concepts for users of TCP/IP networks in corporate environments. It consists of a half-day of hands-on exercises, lecture, and discussion. It assumes rudimentary computer experience.

It imparts practical skills for daily use. Theory of network operation and protocols are presented enough to enable the wise use of these skills. A secondary goal is to elucidate the vocabulary of networks - hubs, routers, servers, TCP/IP, FTP, etc.

In its method, the course's emphasis is on the practical, with much of the classroom time devoted to hands-on activity.

Objectives

Specific skills
- Connect in various ways to remote systems.
- Exchange files.
- Look up addresses.
- Use protocols.
- Test network connections.
- List the software layers of TCP/IP architecture.
- Perform basic troubleshooting.
Broad competencies
- Acquire the vocabulary of computer networking.
- Describe the uses of networks.
- Recognize types of network addresses and netmasks.
- Name the hardware elements of a network (routers, gateways, media, etc.)
- Name the software elements of a network (clients, servers, protocols, etc.)
- Grasp the scope and structure of the Internet.
- Speak intelligently with IT support.
- Do not be helpless when something fails.

1. Why Networks?
2. Terminology
3. What is TCP/IP?
4. A Network Protocol in Action
5. Ports and Services
6. Remote Login
7. File Transfer
8. Electronic Mail
9. Printing
10. Addresses
11. Internet Domains
12. Name Service
13. IP Addresses
14. TCP Protocol
15. MAC (Ethernet) Addresses
16. Internet Layers
17. ISO Layers
18. Review of Protocols
19. Media
20. Network Hardware
21. Security
22. Firewalls
23. Troubleshooting
24. Summary: Network Layers
25. Review of Network Tools
26. And So We Have Seen...

Materials

The course materials are on the web, at www.keller.com/tcpip.

Classroom Setup

Delivery of this course requires a classroom equipped with:

A PC or workstation with projector for the instructor
A PC or workstation for each student
Connection to the internet
A workbook (hardcopy of the web site) for each student

Site

The course can be taught in your classroom, anywhere in the world. Travel outside the San Francisco Bay Area requires reimbursement of the instructor's travel expense.

Dan Keller Technical Services
2248 International Blvd., Oakland
California, USA 94606
tel: 415 / 861-4500